Privacy Policy
Last updated: August 2026
1. Who I Am
This website is operated by Inês Pais Gonçalves, registered as a tourism animation operator under RNAAT nº 387/2019.
For questions about this Privacy Policy or about the processing of your personal data, you can contact me at:
Email: withinespais@gmail.com
I am the data controller responsible for the personal data collected through this website.
2. What Personal Information I Collect
When you contact me through the website, I may collect:
Your first and last name
Your email address
The subject and content of your enquiry
Any other personal information that you voluntarily include in your message
The contact form also includes an optional “Sign up for news and updates” option. If you choose to subscribe, your email address may be used to send you news, updates and information about tours and related activities.
I do not require you to subscribe to news or updates in order to submit an enquiry.
3. How I Use Your Information
I use personal information collected through this website to:
Respond to enquiries and requests for information
Discuss and arrange tours
Communicate with you regarding a requested or confirmed tour
Manage the business relationship with you where you book a tour
Comply with applicable legal and accounting obligations
Send news and updates where you have specifically chosen to receive them
I do not sell or rent your personal information to third parties.
4. Legal Basis for Processing
Personal information provided through an enquiry is processed where necessary to respond to your request and, where applicable, to take steps at your request before entering into an agreement for a tour.
Information may also be processed where necessary to comply with legal obligations.
Where you voluntarily subscribe to news and updates, your information is processed on the basis of your consent. You may withdraw your consent at any time.
5. How Your Information Is Handled
The website is hosted by Squarespace. Information submitted through the website's contact form is processed through Squarespace and may be delivered to my business email address.
I may use service providers where necessary to operate the website, communicate with you, process payments or provide other services connected with your booking. Where personal data is processed by such providers, they may process information on my behalf or as otherwise permitted by applicable law.
I take reasonable steps to ensure that service providers handling personal data provide appropriate safeguards and comply with applicable data-protection requirements.
6. How Long I Keep Your Information
I retain enquiry and correspondence information only for as long as reasonably necessary to respond to your enquiry, manage our relationship, provide the requested services and comply with applicable legal obligations.
Where information must be retained for legal, tax or accounting purposes, it will be kept for the period required by law.
7. Cookies
This website uses cookies and similar technologies necessary for the website to function.
Squarespace may also use cookies and similar technologies to provide website functionality and, where enabled, analytics and other services. The use of non-essential cookies is subject to the cookie preferences available through the website.
You can manage your cookie preferences through the cookie banner provided on the website.
The specific cookies used may change as website functionality is added or updated.
8. Your Rights
Under the GDPR, you may have the right to:
Access the personal information I hold about you
Request correction of inaccurate information
Request deletion of your personal information, where applicable
Request restriction of processing, where applicable
Object to certain processing
Request portability of your information, where applicable
Withdraw consent where processing is based on consent
To exercise your rights, contact me at:
Requests to exercise these rights are free of charge, subject to the conditions and exceptions provided by applicable law. Where applicable, I will respond to requests within the period required by law.
9. Complaints
If you believe that your personal data has been processed unlawfully or that your data-protection rights have not been respected, you may submit a complaint to the Portuguese data protection authority:
Comissão Nacional de Proteção de Dados (CNPD)
Website: www.cnpd.pt
The CNPD is the Portuguese supervisory authority responsible for data protection.
10. Changes to This Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to the website, the services provided or applicable legal requirements.
The current version will always be available on this website.